Sai Anurag Kara: Business Analyst

Spearheaded cross-functional liaison between Users, Engineers, and the Business to define requirements and generate reports/visualizations to help clients improve their businesses • Socialized cadence meetings with Subject Matter Experts to perform root cause analysis, identify system inefficiencies, and plan implementation strategies • Led the implementation for data conversion, UAT and Go-Live for clients by creating Timelines, workflows and process flows\ • Supervised the entire workstream of the RCM module • Performed the role of IT user admin to give permissions to view, read update to users in the development process

Elicited technical and functional requirements to provide business insights for an e-commerce media analytics tool • Created dashboards on Tableau based on various KPIs to identify factors that improve business by 50%

• Performed extraction, transformation and loading (ETL) on Physician data to ensure uniformity in terms of quality and format • Created dashboards in Tableau to analyse the key performance indicators (KPIs) related to the physicians quality of care and cost effectiveness strong communication problem solving strategy • Achieved 20 % increase in customer satisfaction by making recommendations based on the values of KPIs chosen

• Led application development through gathering functional and technical requirements, and improving existing business model by designing data flow strategies for efficient operation of application • Collaborated with the software development team, third party vendors and higher management to gather requirements of UX design, data storage, data flow and also creating the budget and project timelines for application development process • Designed database functionalities required to provide responses to UX events reflecting changes based on user requests like updating service information and placing orders • Developed a service tracking feature for the application to solve customer retention problem by monitoring the work done by employees, thereby saving the firm $ 10,000 per annum