Hitesh kumar


Professional Summary Sr. Program Manager offering 10+ years of progressive experience leading Software Development Projects with successful track record of on time, on budget delivery of multiple large scale, highly complex software development and implementation projects from inception through completion, with internationally distributed teams. Led 10+ scrum teams of 100+ and managed 20+ projects simultaneously Drives delivery excellence through communication, team building, and mentoring, and by implementing project management best practices via templates, policies, procedures, tools, and methodologies. Excellent facilitator, presenter, and negotiator. Highly effective relationship manager at all levels, advisor at the executive level, and leader of diverse teams. Career Highlights • Extensive experience in delivery and management of multiple highly complex, custom software development/ implementation projects (web and mobile) in highly visible role in dynamic environment. • Proven experience of providing leadership to large teams (100+) including multiple Project Managers, Scrum Masters, Engineering, UI/UX, QA, Marketing, Business & 3rd party vendors (on-site, remote and off-shore resources). • Successfully delivered 40+ products worth multi-million dollars in 20+ countries. • Proven experience in acting as Single Point of Contact for managing stakeholders' expectations and escalations. Efficiently managed sponsors, external partners (400+) and stakeholders from the mid-management to higher management including Sr. Directors, VP, SVP and C-Level executives • Expertise in setting up new processes, process improvement, process implementation, risk management, team management, budgeting & escalations management. • Expertise in agile, waterfall and Hybrid project management methodologies. • Proficient in driving organization wide agile adoption, TDD, BDD, Pair programming, removing impediments, fostering self-management and facilitating timeboxed Scrum ceremonies; Sprint Planning, Daily Standup, Sprint Review, Retrospective, Backlog grooming • Excel in overseeing all phases of projects i.e. from conceptualization to development to deployment and liaising between business and technical areas to achieve on-time, on budget and on spec project completions and known for high-quality deliverables that meet or exceed timeline and budgetary targets. • Extensive experience in tracking and continuously improving the quality of digital initiatives using various dashboards and metrics; communicating the same sponsors and other stakeholders through regular meetings and reviews. • Superior documentation abilities translating business needs into detailed project plans, flowcharts, presentations, business requirements and technical specifications, for both internal and external audiences.