Bachelors degree in Social Communications

Outdoor

Self-driven, motivated, and resourceful Scrum Master with a proven track record of successfully completing projects on-time and in-budget. Seamlessly adapt to change in order to meet project scope, deliverables and customer objectives. Highly skilled communicator and collaborative business partner with cross functional project teams, leadership, customers and vendors.


•   Guide the scrum team as servant lead for continuous improvement
•   Coordinate and work with the product sponsor and coordinate with the scrum team to remove obstacles
•   Worked with product owner to define the project scope and objectives
•   Organize and facilitate all meets during the Scrum process including sprint planning, daily stand-ups, sprint
retrospectives, sprint demos, story grooming, and release planning
•   Manage project/program resource loading and budget; reconciles budget monthly and communicates risks to sponsor
•   Continuously check on the status and health of the scrum team
•   Worked with the product sponsor and coordinate with the scrum team to remove obstacles
•   Acted as negotiator with the scrum team to stay focus on the project scope
•   Manage the implementation of on-prem, cloud and SaaS application packages, ensuring that workflow and functionality aligned with industry and regulatory requirements
•   Manage multiple software training events and provided user-specific training for implemented applications in different states
•   Proactively manage issues and risks for the strategic management and success of all projects
•   Document overall project activities/tasks for various functional groups as Enterprise Resource Planning, Accounts
Payable, Development, Project Management Office, Environmental Health and Safety, and Quality Assurance
•	Analyze project progress and provide weekly status reporting/project tracking
•	Ensure product and process quality for multiple projects deliverables, activities, and outcomes
•	Manage the project budget and resource time tracking
•	Develop roadmap and project status reports for the VP of IT and CFO
•	Build custom reports by using project management software for tracking project deliverables
Key	Results:
•	Delivered Sprint on time and production ready for the upcoming Sprint during different software migrations which include Microsoft Exchange, SharePoint, and Syspro implementation.
•   Continuously improve the deliveries of each sprint, by learning from the roadblocks we experienced
•   Created a project management dashboard for the Syspro ERP implementation team to graphically show the completed tasks, upcoming tasks, list of issues, and percentage complete for leadership
•   Successfully and timely coordinated all functional areas for the migration of email accounts from a web based
solution to O365
•   Build and monitor project plans to ensure project deadlines were accomplish during company dissolution
•   Assisted with the set-up of WorkFront and SmartSheet project task tracking tools, and provided training and application support
•   Coordinated key project activities with multiple offices and shop locations nationwide


503.799.3806   patriciamenchola@yahoo.com

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SCRUM MASTER/PROJECT MANAGER I

•	Co-developed a safety plan, using Telematics software, with the Environment Health & Safety team to reduce the risk, cost and safety issues with UPS city delivery trucks
•	Supervised drivers and held bi-weekly meetings to review risk reports
•	Analyzed company-wide risk score cards and statistics to reduce driver accident risks
•	Created and maintained a schedule of actions and software training to keep the supervisors update with the latest
methodology to improve their work performance
•	Facilitated the execution of a safety prevention plan with key stakeholders
•	Identified and communicated corrective safety actions to all managers and supervisors
•	Created and maintained a schedule of actions and software training to improve UPS methodology and work
performance
Key   Results:
•	Implemented Telematics for Health and Safety managers which resulted in a reduction of safety issues from 74% down to 15% and reduced costs of $80k per driver
•	Managed individual and group performance issues in accordance with UPS's policies and procedures in a timely
manner

PROJECT COORDINATOR - INFORMATION ANALYST

Monitored, analyzed and reported quality metrics for the improvement of team member performance and efficiency
on multiple projects
•	Managed eight direct reports on multiple projects
•	Ensured all agreements for the use of a new teaching and learning methodology were being followed by instructors
•	Developed and communicated regular reports on projects activities, changes and progress
•	Executed and monitored program budgets and contractor bids
•	Assisted with project closure activities
Key   Results:
•	Developed and implemented the internal documentation application to establish best practices and increase
efficiency during the student registration process.

PROGRAM DEVELOPMENT COORDINATOR

Developed and utilized software, worksheets, and other project management tools to estimate time required for each task and to monitor the timeline for meeting key milestones on multiple projects
• Tracked and reported overall status, key milestones and budget to the CEO and client
• Conducted an employee assessment of professional skills for each member of the team
• Assisted in the selection of employees to serve on specific projects based on their assessed skill sets
• Led, coached and motivated project team members
Key Results:
As part owner of company managed operations.

PRODUCT DEVELOPMENT AND CLIENT COORDINATOR

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Patricia Brubaker

GBW RAILCAR SERVICES

UPS- UNITED PARCEL SERVICES

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STUDIO CASSIS

Catholic University of San Martin de Porres

University of Lima