Technical Product/Project Manager

• Identifying feature and functional requirements from internal stakeholders and converting them into business needs.
• Working with product managers to better understand the market, customers and business to help support the development of product roadmap.
• Collaborating with the cross functional team to improve product features and help in QA efforts.
• Prioritizing the implementation of new features and setting specific timelines.
• Working with the marketing team to ensure proper advertisement positioning of new features/enhancements.
• Working with the UX team in creating and updating the mocks based on requirements
• Leading and managing scrum meetings, sprint planning and sprint retrospective.
• Defining and implementing structured project plans, forecasting, tracking and reporting.
• Managing frequent changes to the requirements and updating the documentation accordingly.
• Creating and maintaining comprehensive product documentation using JIRA.

• Driving Scrum teams to understand and follow agile framework to meet the daily iterations, capacity planning, story point estimations.
• Helping the scrum team to understand the need for clear and concise product backlog items.
• Daily status reporting with sprint burn down, release burn up charts along with corrective actions.
• Running daily scrum meetings to discuss on day to day activities, work progress and help resolve any impediments for the task.
• Support team with task prioritization, issue solving and defect triaging.
• Helped Product Owners to create and manage user stories for a better understanding for estimate and development.
• Successfully managed relationship between clients and stakeholders.
• Involved in 24/7 production support and led the production process by managing, tracking and assigning production issues into foot prints.

Senior Product Manager

• Used Scrum Metrics (Burn down and velocity charts) to track progress for the sprint.
• Conducted Sprint retrospectives prior to the next Sprint Planning for the Scrum teams and key stakeholders to collaborate about what was done in the Sprint, inspect the increment and adapt the Product backlog if needed.
• Worked on gap analysis and identified gaps between requirements and created mapping documents for the same.
• Remove impediments for the team to deliver as per timelines.
• Recognized risk triggers and clearly communicate situation to project teams, sponsors and stakeholders.
• Assisted in creating and reviewing test plan & test cases and conducted User Acceptance Testing (UAT).

Product Manager

• Removed obstacle from the team by escalating an issue to leadership resulting in early delivery of customer issue solution. Customer provided positive feedback.
• Implemented project in Agile software development using TFS (Team Foundation Server) and managed team located on shore/off shore.
• Used Scrum metrics (Burn down chart and sprint velocity) to track progress for the team
• Improved team performance by applying agile processes; the team was able to meet sprint commitments and more accurately project delivery of the backlog.
• Removed team impediments on a daily basis to allow the team to deliver sprint goals and deliverables.
• Participated in cross functional teams to ensure the execution of product development plans and ensure revenue and customer satisfaction goals are met.
• Created product backlog, sprint backlog and crafted user stories using TFS (Team Foundation Server).
• Performed end user's acceptance testing to ensure all business rules and requirements has been met for the predictive analytic healthcare solutions for Carolina's healthcare system.

Product Analyst
State Street - Irvine, CA
April 2013 - March 2014
• Worked with fixed income and Mortgage Lending teams to define life cycle, research, development, and initial implementation of pricing and credit rating models.
• Created backlog inventory and used share point to facilitate and keep the team on the same page for scrum ceremonies.
• Provided 24/7-production support for STP (Straight Through Processing) of Trade Data to the back office for client PIMCO.
• As a scrum master facilitated and time boxed scrum ceremonies (Sprint Planning, scrum of scrums, daily stand ups, sprint retrospective and backlog grooming sessions).
• Ensured team utilizes strong agile principles to maintain best possible velocity of development and delivery.
• Assessed business specifications and reporting audience to create vetted mapping specifications for migrating data from legacy source systems to production data mart by leveraging the ETL best practices.
• Facilitating discussions, decision making and conflict resolution.
• Reduced risks and ambiguity by adding rigor to the definition of done and using domain knowledge and expertise to slice user stories based on business value.
• Provided quality control over change requests to ensure proper planning, assessment and quality of data.
• Assisted in creating and reviewing test plan & test cases, designed the regression scripts and conducted User Acceptance Testing (UAT).

• Developed features such as Customer Invite to build, edit their own calculator, to make any changes and creating a built- in approval process using MVC model
• Re-engineered then existing business processes to help bridge the gaps in existing processes and documented the functional and technical design specifications for the same
• Performed Gap Analysis to determine the best fit tool for requirements; work with tool owners to identify workarounds to fulfill project requirements
• Provided recommendations and architectural solutions to design and effect a tool for enhancing the functionalities based on user behavior and ad-hoc business needs

Software Developer/Jr. Analyst

• Developed applications using VB.Net/ASP.NET and prepared Scripts for loading data to create Residence Life Forms for them to use when shifting from one residence hall to another
• Utilized SQL Scripting for a Law School Project for a program that allowed students to get their exam seat allocation online rather manual access

Assistant/Jr. Software Developer

• Enriched and synthesized data related to student's registration, financial as well as academic courses available at NIIT. Managed database and restructured the domain model.
• Crafted sequences for data entry and created modules to verify information/data accuracy

Data Analyst

Find out detailed information about Richa Shah, Technical Product/Project Manager 

Richa Shah: Technical Product/Project Manager

Richa Shah

Brighter Inc

LA Care Health Plan

International Medical Corps

Predixion Software

Rubber Tree Systems

University of Toledo

National Institute of Information Technology

Gujarat University

The University of Toledo