Passionate, dedicated account support professional with over twenty years’ proven experience in International and Domestic account management, support, and customer service. Creative problem solver with strong research and analytical skills who can assess customers’ needs and come up with win/win solutions. Enjoys sharing knowledge base and developing team-focused work environments that have a positive impact on sales and customer retention. Willing to put in any effort required to achieve desired results and adapts to change quickly in order to address unplanned issues or complications.
SKILLS & ABILITIES
Proficient in SAP, Infor SyteLine
Skilled in MicroSoft Office Suite: Word, Excel, Powerpoint,
Data collection and analyzation
Inventory management and production scheduling
Serviced domestic and international accounts accruing sales of up to $2 million annually per account
Increased sales for Bin Gates from 0 - $100,000 annually while at Sweet Manufacturing