Lifestyle

Fitness

Disneyland

Spending time with family/friends

Co-Founder

• Developed workout apparel prototypes and established relationship with manufacturer for mass production
• Recruited brand ambassadors and leveraged their social media platforms to advertise to target market
• Implemented industry-based and competitive pricing methodologies for new product launches
• Created an e-commerce website to sale to a larger customer base
• Managed inventory levels and performed regular audits to ensure inventory control

• Designed and implemented daily lesson/activity plan for 30+ students that corresponded with the CA state standards
• Engaged, developed and ensured the safety of the children
• Onboarded, trained, developed, and provided work direction to team members
• Initiated and maintained positive relationships with school staff including principal, secretaries, custodial staff and teachers of key importance to the after-school programs
• Organized games and challenges that promoted physical activity among children and helped develop motor skills
• Directed and guided opportunities for physical activity within the school outside the physical education class
• Structured the class so that learning occurs while students are being physically active

Teacher/PE Instructor

• Managed tracking tools and Implemented regular feedback meetings as well as annual reviews with associates to address key performance indicators and build strong partnerships
• Managed escalation process for customer complaints, questions and service requests by identifying root cause(s)and implementing countermeasures to restore trust in the business and improve future customer experience on the casino slot floor
• Performed Excel analysis to track, report and maintain data integrity on jackpots, earnings, inventory, customer issues and employee performance
• Managed high volume workload of an average of 20 escalated customer inquiries a day to meet key performance indicators
• Coached associates one on one to empower associates to resolve customer complaints
• Performed slot machine and customer service training for new and established associates
• Coordinated with different shift managers to reallocate and manage workload challenges
• Assumed graveyard manager duties various weekends and supported escalated customer complaints for multiple departments including Player's Club and Casino Restaurant

Slot Shift Manager

• Managed and lead an after-school program with over 100 kids
• Created new programs and assigned responsibilities to fulfill on the programs intentions

Senior Leader

• Backfilled for management on weekends to oversee 18 slot attendants
• Identified slot machine malfunction and repaired in a timely manner to mitigate any upset customers
• Handled large dollar transactions and paper trail when paying out jackpot winnings

Slot Relief Shift Manager/Slot Attendant

• Performed new hire training for lifeguards
• Responsible for safety of all guests on the property and managed any guest concerns
• Performed weekly safety and training audits for all lifeguards in order to maintain high level work performance
• Created and managed work schedules for the team of lifeguards

Aquatics Manager

• Performed swimming lessons for up to 8 children ages 2 to 13 in each session
• Oversaw the pool area and ensured the environment was safe for guests

Lifeguard

• Managed classroom of 24 children in order to roll out new lesson plans
• Coached kids to develop new learning skills that will help them in their classes
• Coached various extracurricular team activities such as basketball, tennis, and ballroom dancing
• Lesson planning for California State Standards Testing

Recreation Leader

Find out detailed information about Philip Pleming, Co-Founder in Long Beach, CA

Philip Pleming: Co-Founder in Long Beach, CA

Philip Pleming

Aresio Fitness Apparel

YMCA

Augustine Casino

Desert Recreation District

Augustine Casino

Pawley Pool

Pawley Pool

Desert Recreation District