Diversity and Inclusion Specialist

• Assist with research and conduct literature reviews related to Allophilia and Transgender in the workplace
• Co-facilitate workshops on Unconscious Bias and D&I in the workplace
• Develop and co-facilitate workshops on Cultural Intelligence and Cultural Relativism
• Develop workshop and training manual on Neurodiversity
• Assist in the preparation of PowerPoint presentations and training materials
• Analyze and interpret data and assist in writing and editing manuscript for academic publication
• Develop expertise in global D&I through reading current applied literature, conferences, and webinars
• Participate in professional think tanks and work-groups focused on developing the future of D&I

• Assist the Direct of Career Development and VP for Talent Development in the drafting of new promotion policy
• Assist in defining measurable KSAOs to replace "Years of Experience" for every capability level of CSA's Career Field Specialties in supporting the new promotion framework.
• Conduct market research to identify applicable job requirements for employee promotion eligibility
• Participate and maintain meeting minutes for Community of Practice and training courses
• Maintain and upload documents to company SharePoint
• Analyze data results from employee survey and develop matrices via Excel and SPSS
• Develop interactive newsletter for training program via Sway
• Draft trainee manual for performance evaluation training.

Talent and Career Development Intern

? Developed and managed project timelines, milestones, and change requests to ensure timely project completion
? Assisted with employees onboarding and off-boarding, created job descriptions, and conducted new hire interviews and training
? Prepared and maintained project status reports and communicated project status with clients
? Oversaw over 50 customer accounts and projects
? Facilitated teams and client meetings
? Served as the primary point of contact for clients and the liaison for internal team
? Managed social media content and postings via Instagram and Facebook.

Project Manager and Client Service Specialist

? Provide exceptional customer service to all guests: answer phones and guest questions in a professional manner and assist property owners with contract questions or concerns
? Distribute premiums to guests upon closure of presentation; complete daily gift, tour and contract reconciliation in all systems
? Data entry of all tour and gifting information into Central Reservations Systems/Epiphany system and running of reports
? Prepare and balance cash, down payments, site stats for Contract Department

Administrative Coordinator

? Provided excellent customer service: answered phones and processed online orders
? Created signature designs which expanded the shop's and website's variation and uniqueness
? Managed schedules, provided manager support to coworkers, and assisted with the hiring process
? Managed online marketing strategies and social media accounts

RELATED COURSES
? Advance Statistics
? Consultation and Facilitation Skills
? Cultural Diversity in Organization
? Employee Training and Learning Development
? Ethical, Legal, and Professional Issues
? Human Resources Management
? Organizational Change and Development
? Survey and Research Method
? Work Motivation and Employee Satisfaction

Manager

? Recruited and screened potential new candidates
? Kept track of confidential applicant/employee data and files
? Participated in group/team projects

Human Resources Intern

Find out detailed information about Bao Tran (Mimi) Pham, Diversity and Inclusion Specialist in San Diego, CA

Bao Tran (Mimi) Pham: Diversity and Inclusion Specialist in San Diego, CA

Bao Tran (Mimi) Pham

Dr. Wang-Jones Consulting

Dr. Wang-Jones Consulting

Practice Affiliate

Wyndham Worldwide, Inn At The Park

La Jolla Village Florist

AFLAC

ALLIANT INTERNATIONAL UNIVERSITY

SAN DIEGO STATE UNIVERSITY