Ryan  Ellerman

Summary

Entrepreneurial after-sales support leader with extensive experience in automotive, motorsports, and petroleum-related (downstream) industries. Adept at establishing and managing client relationships, ensuring timely delivery of products/services, and ensuring consistent and efficient delivery of after-sales support. Highlights: • Launched mobile dog grooming business, employed three staff and achieved profitability within 8 months; sold business for profit • Built and executed $3M+ book of business for petroleum sales within the manufacturing, fleet, and petroleum refining industries • Managed logistics and distribution for 120+ petroleum clients • Led creation and launch of an after-market high performance braking product line for an OEM parts manufacturer to Toyota, Porsche, and GMC • Achieved 90%+ customer satisfaction and retention (CSI) for leading BMW dealership service department • World traveler and adventurer; visited 5 continents and 15 countries; participated as co-driver and pit support in 10 seasons of SCORE off-road racing series (including San Felipe 250, Baja 500, and Baja 1000) resulting in 3 podium finishes; avid mountain biker with over 3,000 logged cross-country miles throughout North America

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