Thomas Gottcent


The changes that growth demands are difficult to foresee, plan for and manage. Tom has 25 plus years of experience in operations management. He was an integral part of First Union Capital Markets as it grew from 300 to 9,000 employees. He was lucky/unlucky enough to have been part of 4 mergers in 4 years and was actively engaged in all of these efforts to integrate the disparate technology systems and created the help desk needed to continually improve. • Operational Controls • Process Improvement • Facilitation & Negotiation • Vendor Management • Problem Solving • Relationship Management • Leadership and Vision • Strategic Solutions • Risk Mitigation