Lifestyle

Outdoor

Snow

Assistant Manager

An ambitious individual with a passion for customer service and the outdoors. Creative and strategic with the ability to work well in a team environment. Highly organized with strengths in strategizing, communications, self-motivation and multitasking. Passionate about helping others, writing and being outside.

* Manage store operations and perform all opening and closing procedures including bank deposits, cash on hand verification, employee time clocks and completion of POS reports
* Train and assist 40+ seasonal staff members to deliver a consistent, above average performance of customer service standards
* Contributed to a 50%+ growth in sales over the last 12-month period by developing and implementing new policies and procedures to operate more efficiently
* Initiate and develop marketing strategies and partnership programs with local schools, clubs and resorts to improve customer retention and acquisition through means of e-mail blasts and promotional campaigns
* Manage inventory by performing weekly cycle counts and maintaining sales floor, fixtures, products, and back stock areas
* Oversee in-store merchandising and overall store appearance, including campaign execution, for effective visual appeal
* Assist customers by providing product knowledge, handling customer orders and creating warranty claims
* Utilize Microsoft Office, QuickBooks POS software and Acuity scheduling daily


• Engaged others in knowledge of both retail gear and equipment
• Assisted 20+ customers a day making tailored recommendations
• Increased sales and focused on improving the customer experience
• Merchandised products and displays
• Attended company/brand clinics to receive product knowledge

Sales Associate

* Provided excellent customer service by offering recommendations and exceptional service
* Worked closely as a team to ensure a positive and efficient environment for all
* Educated guests on menu items and cocktails/brews
* Performed opening/closing procedures as well as assisted with in-house events

Server

* Adjusted technical properties of skis & boards as a certified technician
* Represented the department in weekly communications meetings among other resort departments
* Provided excellent customer service to satisfy guest needs
* Worked as a team to ensure a positive and efficient environment for all
* Participated in awesome recreational activities such as hiking the backside and the annual pond skimming competition

Ski Technician/Sales Associate

Find out detailed information about Jamie Worcester, Assistant Manager in , MA

Jamie Worcester: Assistant Manager in , MA

Jamie Worcester

Boston Ski & Tennis

Boston Ski & Tennis

Hops N' Scotch Restaurant

Sugarloaf Mtn. Resort

Lesley University