Bachelor of Science in Computer Information Science

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IT Manager \ Senior Network Engineer

Transform management requests into technical requirements and projects to be accomplished. Reported technical challenges, possible resolutions, and budgeting impacts to board of directors. 
 
Engage in strategic planning and consulting with senior members of other departments to ensure technical feasibility of product development. 
 
Responsible for monitoring and securing network traffic in servers, workstations, and VOIP products in multiple data centers. Creating and editing policies in Cisco based hardware to allow for secure communications. 
 
Work closely with many large vendors including Cisco, CenturyLink, VMWare, Sonicwall, Mitel, Veeam, and Hewlett Packard Enterprise for product support and contract renewals to keep critical systems secure, online and inline with current technology. 
 
Manage a complex high availability data center that consists of Cisco edge routers, firewalls, and HPE switches that provide a multiple ISP backbone through BGP to ensure both corporate and hosted customer connectivity.  
 
Ensure that department standards and policies are maintained and followed. Explore areas that will lead to streamlining operational processes and productivity. 
 
Leading personal status meetings to ensure that continual progress is taking place and giving insight where appropriate.  Leading team meetings to give the IT group a clear idea of current status and what direction department goals are heading. 

 Maintain inventory of all workstations and servers, track all warranties, resolve any software or hardware issue that was reported in a kind and timely manner.  
 
Designed, implemented and revised the company backup policy multiple times as new technology and capabilities emerged. 
 
Took part in designing and creating an online customer hosted environment in a co-located data center. 
 
Monitored, maintained, and responded to SLA bound cloud infrastructure that needed to remain online at all times. Escalate and interact with vendors when appropriate. 

 System Administrator 

? Technical support and database conversion specialist.

? Traveled across the country teaching classes to customers.

Support Technician and software trainer

Find out detailed information about Greg Spencer, IT Manager \ Senior Network Engineer in Rochester, MN

Greg Spencer: IT Manager \ Senior Network Engineer in Rochester, MN

Greg Spencer

Metafile Information Systems, Inc.

Metafile Information Systems, Inc.

Metafile Information Systems, Inc

Minnesota State University