Sales Account Manager with more than 12 years of Sales experience, developing and
implementing best practices and strategies for self and team. Marketing, Advertising, and
Sales Experience for Business-to-Business, as well as Business-to-Consumer. Excellent
communication skills both written and verbal. Very comfortable speaking in front of people
for Trainings, Presentations, and Demonstrations.

SKILLS & EXPERIENCE
• Strong people skills Quick relationship	•   Marketing & Advertising Experience
builder with clients	•   Very comfortable with Public Speaking
• Management experience Very adaptable	•   Project Management
• Used to a very busy and hectic work	•   Strong writing skills
environment
• 12+ years of Sales Experience
• Team Management Experience

Managed relationship with Snap-on Tools including International Subsidiaries.  Worked
directly with both Corporate and Regional Management, Sales Developers, Franchise
Developers, and Franchisees.
• Monitored budgeting, forecasting, expenditures and account performance
• New Product Development - Collaborated with Engineering Department, Graphic
Designer, as well as counterparts from Clients both domestic and international.
• Worked with several Advertising Publications: P-Ten Magazine, Vehicle Service Pros, Servicio Automotriz.
• Collaborated with my team to design Advertisements, Flyers, new Product Packaging, Catalogs
• Developed solutions to sales challenges with creative promotions and deals.
• Received many compliments for Sales Trainings and Presentations.
• Provided extensive support in sales, technical and business areas to other key accounts.
• Planned and Set up Major Sales Expo events.
• Delivered sales presentations and pitches to clients, upper management and technical
advisors for demonstration.
• Cultivated productive relationships with business representatives and consulted closely to uncover needs and match to available solutions.
• Set up contracts, negotiated rates, service terms, warranty terms, and pricing.
• Visited customer locations to determine needs and provided training.

SENIOR ACCOUNT MANAGER

• A.S.E. Certified in Automotive Electrical Diagnostics (A6)
• Specialized in Product Knowledge
• Developed Training Presentations for distributors and Automotive Technicians
• Developed Sales Training Presentations for Clients, Distributors, and Consumers
• Provided Technical support for Automotive Technicians including product troubleshooting
and application
• Assisted in Managing the Tech Support team: Providing Training for Customer Service Skills, Soft Skills, Communication skills both verbal and written
• Produced and Copy Edited: Product write-ups, BLOGS, video scripts, website descriptions, product catalogs, etc.

TECH SUPPORT SUPERVISOR

• Respond via Email and phone to inquiries for new and used vehicles.
• Ensure clients come in to see Me rather than any of my competitors by selling the value of doing business with me.
• Work with clients to find the best vehicle options and purchase options for their situation
and budget.
• Setup and organize all paperwork while planting seeds for warranties and maintenance
plans for the Finance department.
• Explain in detail every feature and "Bells and Whistles" of the vehicle to insure clients
satisfaction.
• Trained new incoming Sales Associates in Sales Processes, and Best Practices to insure their
success.

E-COMMERCE SALES CONSULTANT

Excellent Customer Service Index, Managed a team of technicians, insuring safe work environment, quality of work, implementation of best
practices, and service turnaround times.
• Inventory Management/organization and productive supply levels.

While maintaining Sales Numbers

Find out detailed information about Alfredo Moreno,  in Ontario, CA

Alfredo Moreno: in Ontario, CA

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