High-energy global executive with extensive experience building high performing customer centric teams for multiple industries to include Fortune 100, regulated commercial and government firms. Extremely skilled at leading large globally dispersed organizations and at driving results within hyper-growth, startup like, matrix environments demonstrated by leading 200+ FTE across five (5) regions. Built cultures focus on customer satisfaction.
Transformational leader adept at developing high performing talent and inspiring innovative change in operations. Well-developed employee relations and management development demonstrated by higher than average eNPS rates. Collaborative business partner skilled at developing and maintaining productive relationships with partner stakeholders to include sales, legal, marketing, PMO, product and technology teams. Growth promoter positioning organizations to deliver products that have increased revenue from ~$28M to ~$133M in annual MRC.
Specialties: Technology Management, Procurement, PMO, Service Delivery, M&A Integration, Strategic Planning, Operational & Performance Management, Offshore Management, Revenue Growth and Financial Management.