Twenty years of experience designing and implementing advanced IT solutions in a variety of business capacities. Extensive knowledge of IT infrastructure and business management processes to create innovative improvements identifying the most cost-effective, value-added IT solutions, all while delivering service beyond expectations. Self-motivated with excellent technical and interpersonal skills with strong problem-solving abilities. An effective and proactive communicator who readily gains the confidence and respect of senior executives, clients, vendors and stakeholders. Characterized as a trusted liaison and point of escalation between IT and business, guiding leaders towards strategic, functional and operational optimization. Energetic leader, coach and mentor of teams, who readily gains employee confidence, while utilizing their talents and knowledge to full advantage.