• Create log entries and prepare files for air, ocean and mail courier shipments.
• Create, prepare and send IIS documents, shipment advise and delivery orders. Track and trace imports
as necessary.
• Perform data entry for customs entry in Editrade.
• Process and review billing invoices by generating purchase invoices in Microsoft NAV.
• Assist Manager and Assistant Manager in special projects and other duties as assigned.

Import/Export Clerk

• Prepare documentation and manifesting of import paperwork for customs by Ocean and Air.
• Tracking and tracing Ocean Shipments using Port terminal, shipping line and rail websites.
• Costing, billing and communicating with Clients, Carriers and Agents.
• Maintain and manage daily reports via excel spreadsheets for open orders for customers.
• Open files from booking orders for Citrix Prolan and maintain accurate tracking and tracing information.

Ocean Import Coordinator

• Processed, managed and tracked orders for customers; liaise between the customer and the warehouses.
• Coordinate order pick- ups with both domestic and international warehouses while adhering to on-time
expectations.
• Maintain and manage daily excel spreadsheets for open orders for customers.
• Answered incoming calls and responded to emails from customer and consumer inquires, as well as communicated using skype with customers and associates.

International Logistics Coordinator

• Process and organize incoming delivery orders.
• Schedule import and export delivery appointments with port terminals and warehouses.
• Troubleshoot delays and issues with orders and handle all phone and email correspondence.
• Review and audit invoices including detention, demurrage and other fees for all carriers with 100%
accuracy.
• Maintain and manage daily Excel/Google spreadsheets for open orders for customers.
• Send arrival notices sent by Steamship Line to Broker and Customers and handle airway bill
documentation.
• Light Dispatching

Logistics Coordinator

• Generate cold calls to homeowners, identify prospects.
• Deliver scripted sales pitches enhanced with my own creative wording.
• Persuade prospects to set appointments for free estimates for potential upgrades and remodeling
projects.

Sales

Reduced unemployment and tax costs for my clients by processing and disputing unemployment claims
and amendment letters to the EDD in a timely manner.
• Corresponded with my client's HR department regarding details of employee separation.
• Corresponded with EDD, EDD judges and counsel for the claimants regarding the separation of employment.

Unemployment Claims Administrator

• Answered incoming calls and responded to emails from customer and consumer inquires.
• Coordinate order pick- ups with both domestic warehouses while adhering to on-time
expectations.
• Analyze trucking bids and arranged trucking appointments to transport product to various
locations nationwide.
• Some vessel appointments to import product from various locations in South East Asia.
• Adjusting inventory to reflect product taken.
• Arrange for product samples pick up and delivery via Air, Sea and land.

Traffic Coordinator

Find out detailed information about Heidi Tsai,  

Heidi Tsai:

Heidi Tsai

Citizen Watch Co

Traffic Tech

Obagi Cosmeceuticals

Gateway Logistics, LLC

US Development

TALX

Ocean Duke Corporation