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Outdoor

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Streetwear

Surf

Yoga

Health & Fitness

Program Partner Director, Course Director, Outdoor Educator

I thrive off of solving complex business problems, engaging with people, and sharing the gift of the great outdoors.

• Manage relationships with all program partners to sustain and improve existing programs and contract new business (~$1M in revenue for 5 months of program operations); network to develop new partnerships
• Execute logistics and planning before, during, and after outdoor education courses; manage instructor teams

• Developed, managed, and instructed a private-lesson clientele of 100+ guests; instructed ~800 hours per season
• Achieved PSIA Level 3 Certification--most highly qualified instructor category (top 5% of department)
• Recognized as "Ski Instructor of the Year" out of 400+ instructors for two consecutive seasons

PSIA Level 3 (Full Certification) Private Lesson Ski Instructor

Planned and executed a two-week backpacking trip for teenagers focused on developing outdoor leadership skills

Outdoor Leadership Course Director, Lead Counselor

Led 12-person team to deliver outdoor programming to ~500 children and served as the parent-liaison

Senior Recreation Leader

Client engagements focused on customer experience, program design and implementation, and growth strategy
Customer experience improvement and pilot program implementation for global healthcare organization serving ~10M patients
• Designed quantitative and qualitative metrics and data collection processes to measure patient and program priorities
• Developed stakeholder research-based reporting and analysis tools--customer journey maps, process maps, and custom data
visualization tools--for leadership to evaluate sites and target areas for improvement
• Used human-centered design to assess current clinical landscape across the entire enterprise, design a comprehensive,
restructured program, and implement the program across 17 sites, redefining the patient experience
• Facilitated onsite visits and strategic planning workshops with cross-functional leadership team to identify program priorities
Growth strategy for foreign policy and international relations agency
• Built cost and risk models to drive cost-benefit analyses of three locations for a $2.5B foreign affairs security training facility
• Developed briefing materials to inform Congress and interested stakeholders on key findings and conclusions of assessment
Internal Firm Activities
• Princeton Recruiting Lead: managed 10-person team to develop materials and communications for all recruiting efforts
• Led team of 6 in executing year-round initiatives to integrate ~300 new analysts into the firm, including New Hire Training

Strategy and Operations Consultant, Business Analyst

• Designed Voice of the Customer studies for a $19B athletic apparel brand and a $28B heavy equipment company
• Collected quantitative and qualitative data to conduct customer analyses and segmentations and inform recommendations

Research Associate Intern

Find out detailed information about Tanner Johnson, Program Partner Director, Course Director, Outdoor Educator in Mammoth Lakes, CA

Tanner Johnson: Program Partner Director, Course Director, Outdoor Educator in Mammoth Lakes, CA

Tanner Johnson

Outdoor Adventures by Boojum

Alterra Mountain Company, Mammoth Mountain

Gold Arrow Camp

Town of Mammoth Lakes, Parks and Recreation Department

Deloitte Consulting

Lieberman Research Worldwide

Danish Institute

Polytechnic School

Princeton University