Customer Service Representative • RPS Screen Printing

Adobe Creative Suite	• Manage and maintain customer artwork files and archives
Freehand, Corel Draw	Customer Service Representative • RPS Screen Printing • July 2008 - present
• Develop, organize, and implement a complete overhaul of the company's order
BUSINESS
processing, scheduling and filing system that saves time, increases productivity and Microsoft Office, Quickbooks
keeps customers more informed on the progress of their orders
PLATFORMS	• Maintained and strengthened relationships with clients by increasing communication
Macintosh, Windows	on a daily basis
• Order entry and price quoting
• Oversee floor operations with Production Manager to meet customer deadlines
ABOUT ME
• Maintain main office efficiency in high pace demanding environment

I am a graphic designer and Art
• Create concept images of new garment/decoration ideas
Director living in the Rochester, NY
• Create and maintain graphic layouts of licensed artwork for product lines
area. I pride myself on my eagerness
• Consult with Creative Director to finalize concept ideas
and ability to learn. My experience as
Art Director has given me the
• Work directly with licensing company to oversee approval process and ensure
opportunity to become familiar with	accuracy of final art for printing

Freelance Graphic Designer

individuals to accommodate high	• Used pre-press techniques and processes to prepare artwork for textile printing
pace production environments. In my	• Work with product design team and production managers to ensure efficient and opinion, being part of an efficient	accurate completion of products
team is the best way to ensure clear	• Assist sales team with customer communication of product details

Production Graphic Artist / CSR

Find out detailed information about William Shera, Customer Service Representative • RPS Screen Printing in Rochester, NY

William Shera: Customer Service Representative • RPS Screen Printing in Rochester, NY

William Shera

DESIGN TOOLS

Emerson Street Clothing

Forbes Products