Outdoor

Skate

Snow

Store Director

Respectful and dependable team leader with excellent communication skills is seeking a position within the
organization, where I can apply my education and experience in order to serve people.

Created monthly team building activities, such as team workshops, to increase unity, productivity, and motivation in the sales team.
Developed plan to increase sales and saw a 10 percent weekly increase after 2 months.
Enforced company policies and procedures through implementing a three-strike system to promote
professionalism.
Familiar with POS and all office software programs.
Hired and trained new employees, including selecting seasonal workers to hire on permanently. Also
conducted performance reviews and handled employees with poor performance or attendance.
Managed 3 departments with a total of 80 employees.
Resolved conflict between customers, between employees, and between customers and employees.
Responsible for inventory, pricing, merchandising, and displays.
Started as an entry-level associate and worked in every position at store up to assistant manager position.
Trained staff in proper customer service, leading to a drop in customer complaints and reduction in returns.
Worked all types of shifts and worked on holidays.
Worked with/in other departments in the store to gain knowledge of all products and to make connections with other department managers and associates.

- Customer service
- Loss Prevention
- In charge of visual merchandising
- Team building workshops
- Operations

Assistant Store Manager

- Answering phone calls
- Knowledge of the basic legal terms and concepts of law
- Setting up appointments with the attorneys
- Giving the clients the correct information in order to solve their issues
- Knowledge of all office procedures and ability to communicate with the attorneys in a professional manner
- Be sensitive to feelings of others and do everything in my power to assist in order to find the best solutions
to any sensitive matters
- Ability to maintain composure and be able to perform tasks efficiently under pressure
- Follow orders, rules and regulations

Communication Specialist/ Volunteer

Find out detailed information about Oxana Volokhova, Store Director in Bailey, CO

Oxana Volokhova: Store Director in Bailey, CO

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