A smart, passionate and experienced IT Head & a senior SAP Professional with +20 Years of overall industrial experience, including finance, business development SAP ERP and SAP CRM projects in education and IT industries. Extensive experience in SAP Implementation rollout & Support projects. extensive accomplishments in various SAP implementations, designing the architecture Information Systems specialist with deep knowledge of maintaining system operations, systems administration, upgrades, technical writing, building the SAP landscapes, & end-user support with a primary focus in System Center Configuration Experienced in all aspects of Project Management and in all phase of the systems development life cycle related methodologies. Extensive knowledge in technical service planning, controlling, identifying risks/issues, defining milestones and ensuring technical service delivery within the set deadlines in adherence to prescribed quality standards. Experienced in applying industry best practices, proven techniques and technical solutions to improve IT operational Efficiency and effectiveness, increase revenue, reduce costs, boost customer satisfaction and induce repeat business. Scheduling activities in project planning to completion of the project within the defined time-frame while ensuring quality standards with optimal uses of the resource utilization. Extensive ability of process improvement strategies for achieving all project goals by or before the project deadline. Able to help company's achieve what seems impossible, consistently delivering on time and having a customer focused approach to work. Being able to operate in a world of fast moving technologies, and acting as the primary face of the IT Department.