Self-motivated and energetic customer services professional with 6+ years of experience helping customers navigate websites and resolving product and service issues. Eager to join a team that works directly in the lifestyle industry and build an impeccable online reputation by providing valuable customer service with kindness and passion.
Received Forbes and AAA four-diamond customer service standards training while studying hospitality at San Diego State University. The training programs enhanced problem solving skills and ability to make lasting impressions on customers' experience. While working at Viejas Casino and Resort, our team emphasized the importance of customer satisfaction while keeping high-rated promotional sale reports. Building relationships with clients led to positive feedback and building my passion in helping people and making customers feel special and appreciated.