Kathleen Phillips

Summary

Senior Executive Assistant with more than 16 years successful track record providing administrative support to all levels of management; extensive experience in HR benefits consulting industry with mainly Fortune 500 clients. Managed office administration and procedures ensuring effectiveness, efficiency and safety. Core competencies include project management, meeting/event planning logistics, people manager, mentor, and travel coordination; site services administrator ensuring facilities needs for office location were met while keeping operating costs to a minimum. CAREER HIGHLIGHTS • Maximized client project recoverability by 80+% by tracking and monitoring monthly billed time against proposed client budgets ensuring team did not exceed allocated time. • Provided vital notetaking at client focus groups capturing verbatim comments for analysis thereby empowering clients to make necessary changes to enhance employee engagement by more than 25%. • Executed more than 90 key client benefit enrollment meetings in eight different states, ensuring thousands of employees and vendors had successful experience. Client satisfaction was achieved, and company was hired to repeat events the following year.

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