Kurt Richardson

• Delivers personalized support and on-demand IT services & solutions. • Fast-thinking and forward-moving, keeps users connected and on-task. • Leverages ITIL-based processes to increase efficiency and speed up workflow. • Relationship manager who makes friends and influences people. • 10 amazing years on the people side of technological change. TECHNOLOGIES • Server 2016/2012/2008 • Azure AD • Exchange 2016/2013 • O365 • VMware. • Windows 10/7 • Citrix Apps/Desktops • CRM • Dynamics • Intune • ServiceNow. • G-Suite • MFA • SailPoint IIQ • SecurID • PowerShell • AWS EC2 • macOS • Ubuntu. • Servers • Desktops •Laptops • Routers • Switches • Firewalls • Printers • Mobile. • TCP/IP services (DNS, DHCP, SSH, SMTP, HTTP, FTP, SNMP, VPN, and SSL), wireless. • VoIP • Avaya • Shoretel • Vonage • Polycom • Audio and video conferencing.