Tech

Senior Process Executive

Details
Experienced and passionate Content Analyst for almost two	Pepaya V-5A Semper
years of experience. Have a big willingness to learn many	Barat/Cilincing, Jakarta, 14130,
new things, that made me try a lot of position from PIC	Indonesia, +60172300874
campaign governor election until work as HRD&GA.	malahayati63@gmail.com

Nationality
• Reviewing photos, videos, text-based context and making a	Indonesia
decision according to the policy/SOP given
• Reach a daily target of jobs given and flagged each job in	Skills
timely manner	Employee Recruitment
• Identifying improvement opportunities in work flow and	Analytical Skills
suggest solutions	Campaign
Written communication

Jakarta
May 2017-Nov 2018
• Receive email reports of problems between buyers and	Languages
sellers	Indonesia
• Make a report by contacting the buyer, and requesting the	English
reporting data such as videos or photos of products that have   Portuguese
problems	Javanese
• Give a decision on which party wins the dispute and receives
funds	Education

report by contacting the buyer

Find out detailed information about Mala Hayati, Senior Process Executive in Kuala Lumpur, 14

Mala Hayati: Senior Process Executive in Kuala Lumpur, 14

Mala Hayati

Cognizant

Costumer Service Dispute at Shopee

Instituto Camões