I am an Operations Manager with 5 years in the role and 9 years in logistics and management with DHL Supply Chain. My leadership style is very active and driven by positivity and by a focus on empowering my team and investing in their development. My strengths/areas of focus include ensuring customer satisfaction, taking care of my team's needs expeditiously, driving continuous improvement and making my team's ideas reality to make our operation/workplace more efficient, driving quality and productivity, and putting processes in place that make our operation more competitive and are sustainable, all this while always looking at the bottom line and ensuring we are always making our financial goals.