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I am a highly trainable salesman who leverages my excellent communication, customer service, and persuasive sales skills to effectively create client relationships and close sales. I possess a keen ability to create and maintain relationships with clients, and understand their needs to provide a deeper level of service. 

• Effectively qualified and communicated with prospective guests via phone and email to craft tailored lodging and activity options, then implemented sales techniques to close the transaction.

• Recognized as a top performer by the Management Team for two consecutive months due to high performance, dependability, and attitude in the office.

• Generated over $350,000 in lodging and activity sales in under three months.

Vacation Specialist (Call Center)

• Served as a point of contact for guests, facilitating reservations, recommendations, and service requests.

• Streamlined the guest experience by transporting luggage to and from the Guests' unit.

• Used hospitality programs such as LightSpeed and GXP to enter, facilitate, and monitor service requests.

Concierge

• Sold and marketed "Bitchin' Sauce, " a popular Almond-based dip at local farmers markets, often netting over $1000 in sauce sales per market.

• Set up place of sale at local farmers markets, merchandised products, and interacted with hundreds of customers daily to acquire and execute sales.

• Analyzed, tracked, and recorded sales using Microsoft office and Google programs. Met with market managers to pay and record market fees.

Sales Marketeer

•	Guided groups of up to fifteen guests on 4x4 terrain and hiking excursions on Vail mountain lasting one hour, focusing on guest       satisfaction and safety. 

•	Clearly communicated an entertaining and informative commentary while leading up to six hour-long tours daily. 

•	Safely operated large passenger vehicles while maintaining guest satisfaction. 




Mountain Guide

•	Accommodated guest service requests and worked with ski school to ensure guest satisfaction. 
•	Facilitated the sale of ski gear and ski products. 
•	Fit ski school participants for proper skiing gear.


Rental Technician

Find out detailed information about Paul Galleno,  in Carlsbad, CA

Paul Galleno: in Carlsbad, CA

Paul Galleno

Mammoth Resorts

The Westin Monache Resort

Bitchin' Industries

Vail Resorts

Vail Resorts

Semester at Sea

The University of San Diego