Dale Cass


Highly accomplished, customer obsessed, results-oriented Agile management professional with extensive experience creating processes to improve productivity, streamline business functions and grow bottom-line growth. Executive with a bias for action, leveraging the ability to develop exceptional teams and future leaders, while increasing cross-functional collaboration, organizational effectiveness and maintaining superb customer service. Innovative problem solver with an entrepreneurial mind-set and a proven track record of incorporating time saving, cost-reducing process changes into the company environment. Adept at implementing best practices and standards to expand productivity and profitability. Core competencies include:
* Organizational and Business Transformation * Vendor Relationship Management
* Customer Service / Customer Experience * Merchandising Project Management
* Enterprise Technology Implementations * Business Process Development
* Cross-Functional Relationship Building * Agile Methodologies / Continuous Improvement
* Data Analysis / Data Integrity Management * Knowledge Management / Change Management