Assisted in building and managing client services, created Standards of Operating Procedures (SOPs) and helped create a start for client satisfaction
Promoted to Account Executive in January 2017
Assisted in Training a team of eight to manage our top account in the state of Texas
Promoted to Sr. Account Executive in 2019
Closed new accounts through various channels including existing lead base, inbound email leads, webform inquiries, and cold calling
Provided online demos to prospects and existing customers
Operated as the lead point of contact for any and all matters specific to my portfolio
Retained and grew existing accounts
Built long-lasting relationships with clients, and challenged them to use Hotel Engine exclusively for hotel bookings
Managed a book of business that exceeded $5 million in 2019
Top performer over all AEs and Senior AEs Q1, Q2 and Q3 in 2019

Assistant Housekeeping Manager at St. Louis Union Station Hotel (LHM Properties)
A DoubleTree by Hilton property and promoted in 2015
Managed a staff of 65 employees including 6 supervisors
Ordering and purchasing of hotel supplies with a budget of 30,000 monthly
Experienced in payroll and scheduling of 65 employees and 6 supervisors on a weekly basis
HR duties included weekly one-on-one & group trainings, hiring & firing, attendance, and documentation
Organized and managed room inspections, public area space, and overall cleanliness of a 539-room hotel

First member of customer support and fifth overall hire

Find out detailed information about James Fehlig,  in Denver, CO

James Fehlig: in Denver, CO

James Fehlig

Hotel Engine

Missouri State University