Bachelor of Arts in Political Science and Area & International Studies

Operations Manager

Spearheaded key operations management procedures, including training clients & employees on various software applications, managing software licensing & agreements,
and developing specifications of hardware components (primarily computers & servers).
• Oversaw all quoting, negotiation, & management of numerous projects and contracts while
developing and maintaining robust business partnerships with vendors & clients.
• Worked closely alongside clients to coordinate onsite maintenance & project schedules
while ensuring client satisfaction with their technical services; conducted weekly meetings
with employees to manage their workload and assign duties.
• Managed all project & organizational scheduling, supervised employees and interns, and
performed all product ordering & tracking; played integral role in the seamless conversion to and management of new lines of business software.
• Directed process creation for numerous database applications such as proprietary
spreadsheets, LexusNexus, Jack Henry, Metavante, TigerPaw and ConnectWise; single-
handedly executed the implementation and administration of ConnectWise.

Orchestrated all systems updates and changes to consumer loans, including address
changes, fee waivers, interest rate changes, and more; provided in depth loan support to internal & external customers, ensuring optimal customer service.
• Developed, edited, & maintained the procedures for performing various system changes for
consumer loans, performed regular system changes on loans, and conducted research for
other bank employees; completed difficult, federally monitored changes to consumer loans.

Lead Maintenance Representative

Worked closely alongside off-site Associate Regional Counsels to coordinate Federal
Litigation tracking and research; maintained a low-level security clearance and operated
under the Northeast Regional Counsel, Office of the Chief Counsel.
• Conducted various office management tasks such as expense tracking, inventory
management, and equipment repair; played integral role working with on-site Ethics & Employment Counsels and oversaw testing of a new case tracking system.

Office Automation Assistant

Shift Supervisor

Find out detailed information about Luke Mayville, Operations Manager in Essex Junction, VT

Luke Mayville: Operations Manager in Essex Junction, VT

Luke Mayville

NPI Technology Management

People's United Bank

Department of Homeland Security

iParty

University of Vermont