• Extensive customer service and managerial experience while maintaining integrity and upholding company values and principles (over 12 years of experience). • Sales, supervisory, and managerial insight which assist companies with achieving positive results and increasing revenue (8 years experience). • Exposure to various aspects of claims from Auto, Worker's Compensation, Property, Bodily injury, total loss, Litigation and General liability, etc. (5 years experience) • Technical skills such as Business Analyst, ERP, Salesforce, Data Analyst, Risk Management, Project Management, Product Management, Quality Compliance, Quality Assurance, SaaS Network Management Systems, and several others which are essential to company success. (6 years experience).