Manager, Terminal Operations

• More than 18 years of experience in progressive operational management ranging from global to regional companies
• Real hands-on experience creating and managing annual budgets (12 M to 116 M) with proven success in optimizing productivity while reducing labor costs
• Significantly increased work output and efficiency of customer service staff - salaried and hourly employees - while achieving key performance indicators using leadership principals
• Garnered consistent recognition for unfailing leadership advocacy across all levels of supervised positions through mentorship, team building, skill development and personal growth
• Proven ability in project management combined with a high-level of understanding in business principles resulted in successful project completion within forecasted timelines
• Port experience includes: Hawaiian Islands, Long Beach, Terminal Island, San Pedro, Oakland, Seattle and Tacoma

• Responsible for managing a team of six ILWU members that forecast effective pre-planning, execution and supervision of the duties associated with the planning of terminal, barge and vessel operations.
• Effectively supervises and directs the work activities of labor, and other personnel; ensuring performance expectations and customer needs are met.
• Makes decisions affecting overtime cost and general expenditures and ensures they are made in the best interest of our company and customers.
• Responsible for the development and achievement of operational and financial goals and objectives.

• Directly reporting to the President, providing direction and leadership to communicate and achieve company goals and objectives, while cultivating positive team performance across multiple departments
• Identify redundancies across all departments to create and implement efficiencies - definitively improving company performance
• Manage policy deployment through training in: lean operations techniques, quality measurables, cost reduction, completed on-time deliveries, safety programs, customer satisfaction, employee relations, visual controls and statewide performance measures.
• Responsible for overall management of finances for the freight operations in all ports with close analysis of annual budgets to effectively control costs

Manager, Freight Operations/Continuous Improvement

• A seasoned manager by industry standards that has been a part of a complex Super Terminal that is able to move over 3.8 million containers a year.
• Supervise, train and direct union-represented employees in all operational and safety procedures, including the responsibility to counsel, discipline and make termination recommendations ensuring an efficient operation within the definitions of the labor agreement
• Lead employees to prepare and execute operational plans while analyzing appropriate workforce hiring for an efficient and cost-effective result
• Actively participate in developing, executing and monitoring tools to achieve Key Performance Indicators

MRC Operations Manager

• Responsible as the liaison between IT to the business managing the team who administers, maintains and enhances the local area network, File Servers and E-Mail servers at the specified and assigned areas of responsibility and all assigned customer locations
• Experience in managing terminal automation projects such as RFID, OCR, EPS and vendors to include WhereNet (Zebra), HTS, ESC, Smart-tech, CargoTech, APS Technologies, Cyberlogitec and NOW Solutions
• Manage all network servers, monitor queues, monitor server disc space, while troubleshooting and resolving technical issues
• Effectively communicate with customers both external and internal, peers, vendors and superiors
• Perform to the customer level of satisfaction to meet the signed Service Level Agreement with the business owner

Business Process Improvement & Information Technology Site Manager-TTILGB

• In the third largest terminal in the world, developed efficient and effective vessel plans according to customer specifications while working effectively with Superintendents, yard and ship labor
• Involved in 24-hour container operations with multiple departments to ensure first-class customer service to steam ship lines, government agencies and terminal operators
• Developed hands-on and leadership experience across a range of functions including: safety measurables, inventory management, customer service, forecasting and production planning
• ISO Certified and World Quality Assurance Auditor.

Vessel Operations Manager/Superintendent

• Apprenticed as inside wireman until completion of program specializing in motor control
• Quickly elevated from apprenticeship to Journeyman and ultimately, Foreman
• Major projects included The Getty Center Museum, Anheuser-Busch and The Northridge Mall

Inside Wireman/Foreman

Find out detailed information about Omar De La Cruz, Manager, Terminal Operations in Honolulu, HI

Omar De La Cruz: Manager, Terminal Operations in Honolulu, HI

Omar De La Cruz

Matson Terminals Inc

Young Brothers, LTD

Total Terminals International LLC

Ports America

Ports America

SASCO Electric Company

Harbor College

Kapiolani Community College

University Of Hawaii