• Respond to inbound calls/emails from customers, delivery drivers, sales people and follow up regarding customers' scheduled orders.
• Communicate with drivers and customers to ensure customer satisfaction.
• Resolve any concerns regarding the products delivered or driver service.
• Route and track deliveries using DispatchTrack and assist with driver reporting.
• Invoice delivery tickets, process returns, and exchange, as well as assist with scheduling
deliveries for customers.

Dispatch Clerk

• Assisted and finalized orders for about 90 customers a day.
• Communicated with customers through email, calls, and face to face interactions.
• Communicated with salespersons, Merchandisers, and warehouse crew to ensure a
smooth sales for our customers.
• Used 5 different financing options to finalize orders for customers and ensure that
there was no fraud by verifying personal identifications.

Cashier

Filmed content for @EatWithAdrian, an Instagram account that reached more than
6,000 followers.
• Co-edited 3 videos a week using Adobe Premiere Pro.
• Analyzed media campaigns for outreach to followers, creators, and advertisers.
• Identified solutions to increase engagement with marketers.

Content Creator Assistant, Eat With Adrian, San Gabriel Valley, CA

Produced, edited, and published over 100 photos of upscale, celebrity fashion pieces
on a weekly basis.
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• Brainstormed and executed layout strategies with the creative director and showroom
manager for the Albright LA website and Instagram.
• Managed a professional photo studio set and used Capture One photo studio software.

Social Media Coordinator

Co-directed weekly newscast and entertainment segments that funneled traffic to The
Poly Post website, YouTube channel, Twitter, and Instagram.
• Directed 30 photographers for a student-run newspaper that circulated Cal Poly Pomo-
na's community of about 25,000 students, staff, and faculty.
• Collaborated with 7 editors to ensure photo/video coverage of events, manage photo
equipment, and teach photographers.

• Edited up to 30 photos each week for print and digital publications.
• Co-designed The Poly Post's 50-page summer magazine, which reached approximately
5,000 incoming freshmen and transfer students.

Photo Editor

Supervised 24 students over 11 weeks and co-instructed a photography lab course
that taught students photography fundamentals.
• Managed the photo lab chemicals and maintained workstations to ensure a safe, clean,
and efficient workspace.

Lab Assistant

Provided a weekly news, feature or review piece for online and print
publications, for The Poly Post, a student-run newspaper.

Photographer/Staff Writer

Find out detailed information about Jairo Pineda,  

Jairo Pineda:

Jairo Pineda

Mathis Brothers Furniture

Mathis Brothers Furniture

EatWithAdrian

Albright Fashion Library LA

The Poly Post

The Poly Post

Cal Poly

California State Polytechnic