Accomplished, driven senior operations and people leader with over 20 years of progressive experience in operations management, human resources management, multiunit leadership, talent acquisition, sales management, leadership development, project management, and business development within specialty retail, technology, and start-up environments. Strong business acumen with proven success in growing sales, establishing market presence, and scaling for growth. Exceptional ability to mitigate inefficiencies and streamline processes while aligning finances, marketing, and human resource initiatives with overall business objectives. Excel in hiring, training, managing, and leading high performing teams. Adept in identifying, inspiring, and developing talent at multiple levels of the organization to create a customer focused culture through empowered and engaged teams.