Senior Brand & Platform Specialist

?  Built a new Sitecore permission set revolving around scalability to accommodate the introduction of 18 new resorts.
?  Nominated for an Epic Service Award, deemed by the stakeholder for over-the-top support.
?  Formulated a new staging tool that prevents sensitive content from premature publishing.
?  Forecasted the human capital required for rentals integration that resulted in an additional 2 headcount for support.
?  Orchestrated go-to-market content launch for announcement of resort shutdowns, and reservation system.
?  Completed Vail's 12 class "Leadership Essentials" leadership course series.

Brand & Platform Specialist
?   Awarded Vail's Epic Service Nomination for exceptional training of 25 employees from a new group of resort
integrations.
?   Led prioritization of digital maintenance backlog of over 500 tickets to ensure efficient resolution.
?   Resolved over 60% of support tickets during 2019 on a four-person team.
?   Headed a major platform upgrade that enabled one to one web personalization.
?   Identified bugs through troubleshooting and code inspection to isolate issues and escalate to necessary stakeholders.

Business Analyst Intern
?   Organized a full rebrand and development of kirkwood.com through written requirements with JIRA software.
?   Analyzed each element of engineered rebrand in a quality assurance effort to ensure high value content was released.
?   Prioritized and accomplished tasks of a large project using Agile methodology and lead sprints.

?   Won employee of the month for Kids Rope Course and Zip Line team through nominations.
?   Nominated for Epic Service Award after coaching a timid camper to overcome fear and gain confidence to complete
the rope course.

Outdoor Recreation Facilitator

?   Managed social media through scheduled content, promoting events, and responding to customer inquiries.
?   Increased traffic to the website by 26% over one month through updated UI/UX and social media strategies.
?   Utilized Google Analytics and received Google Ads certification in mobile ads.
?   Optimized POS system UX by rearranging, deleting unnecessary icons, and color coding by category.

Digital Marketing/Bartender

?   Cofounded a custom phone case company and lead creation of a business plan, design, and execution of sales plan.
?   Managed a top rated Etsy shop with over 600 five-star reviews, and $38,000 in revenue.
?   Led weekly brainstorming sessions through scheduled online meetings to inspire new ideas and design.
?   Created final product designs with Adobe Illustrator and Photoshop.

Co-Owner/Founder

Find out detailed information about Alec Wyand, Senior Brand & Platform Specialist in Boulder, CO

Alec Wyand: Senior Brand & Platform Specialist in Boulder, CO

Alec Wyand

Vail Resorts Headquarters

Heavenly Epic Discovery

Hartford Hill Winery

Stolux Co

University of Colorado at Boulder