Steadfast and user-focused customer experience specialist with over 6 years of direct support experience, 3 years in a
leadership capacity, and a drive for continuous improvement both personally and professionally.

o   Served as a user-facing and internal product expert for all General Assembly systems and Digital Marketing   applications.
Certificate, General   o   Hired, trained, and managed three Customer Experience Associates.
Assembly, 2018   o   Managed (250+) customer emails per day. Acting as main point of contact for customer
escalation inquiries and disputes.

EDUCATION CUSTOMER EXPERIENCE LEAD

Find out detailed information about Nathan Owusu,  in LOS ANGELES, CA

Nathan Owusu: in LOS ANGELES, CA

Nathan Owusu

GENERAL ASSEMBLY