CUSTOMER SERVICE ASSOCIATE

Award-winning, upbeat, knowledgeable and self-motivated Sales and Customer
Services Representative with over 18 years of proven performance for major
corporations including Panasonic Co. and Los Angeles County. Adept at
managing positive member interactions and providing exemplary customer
service, as well as promoting products and services, answer questions, and seek
timely resolutions to satisfy members and maintain high productivity. Excellent
communicator with attention to detail and good account management skills.

Process over $100,000 in transactions monthly.
Greet and advise customers while implementing effective sales techniques such as up-selling, cross-selling and active listening, while employing a
client-focused point of view.
Maintain close communication with department managers to ensure
adequate product inventory levels, as well as company policy adherence.
Perform daily opening and closing procedures including sales reports, cash
register reconciliation and preparation of daily bank deposits.

CENSUS GOODWILL AMBASSADOR

Increased sales by over 50% using thoughtful selection and merchandising of landscape and house plant product assortment for Los
Angeles and Orange County area Orchard Supply Hardware chain stores.
Provided regular consultations with store personal and management to advise on product availability and pending order deliveries.
Quickly and effectively resolved issues involving product shortages and product control.

SALES & MERCHANDISING ASSOCIATE

Provided detailed product knowledge to consumers and store personnel.
Employed effective sales techniques to maximize sales revenues among
multiple departments.
Accurately monitored merchandise inventory levels and interfaced with department managers to ensure consistent product availability.

SALES ASSOCIATE/INVENTORY CONTROL SPECIALIST

CA
Accurately processed over $1 Million in purchase orders annually to ensure complete and timely manufacturing and delivery of product.
Coordinated with production, sales and warehouse teams to expedite order
production, shipping and any required follow up.
Quickly responded to and resolved customer issues involving products or
service.

ACCOUNT SERVICES SPECIALIST

Provided logistical support in relocation of company from Los Angeles, CA
to Henderson, NV, including establishment of new office, new staff, and new training protocol.
Assisted sales department manager with all aspects of daily operations within busy call center environment, including payroll, performance
evaluations, policy enforcement and customer care resolution
Generated over $6 Million in sales, while continuously maintaining Top-3
Sales status throughout tenure.

DEPARTMENT TRAINER/SENIOR SALES REPRESENTATIVE

Find out detailed information about Paul Luevano, CUSTOMER SERVICE ASSOCIATE in Laguna Beach, CA

Paul Luevano: CUSTOMER SERVICE ASSOCIATE in Laguna Beach, CA

Paul Luevano

MARINA DEL REY GARDEN CENTER

LIBRARY PAGE

PLANT SOURCE INC

ORCHARD SUPPLY HARDWARE

VISIONAIRE LIGHTING LLC

PROMO DIRECT

California State University Long Beach