
Meredith Baringer
Senior Customer Service Manager
Summary
Motivated, passionate leader and big-picture thinker with extensive customer support understanding, process development and business strategy expertise that thrives on developing employees, enhancing processes, obsessed with increasing the client satisfaction journey and successfully driving to and delivering on key success metrics. PROFESSIONAL PROFILE • Training focus on exceptional customer support, developing Remote and in-house teams, increasing product adoption, satisfaction and recurring revenues • Demonstrated success identifying process gaps, managing infrastructure development and driving process improvements • Proven Mentor to improve job performance skill sets, professional growth and overall enriched employee engagement • Keen data mining focus on identifying, developing and driving KPIs • Strategic planner, process developer and implementer of new programs and workflows • Skilled cross-team collaborator, focused on achieving business objectives