Bachelors of Science in Hotel Restaurant Tourism Management

VOLUNTEER

Fundraising and Program Mentor Volunteer
• Fundraised and spread awareness for the youth development program, exceeding $500 set goal for 2020/2021

PROFESSIONAL DEVELOPMENT & ACHIEVEMENTS:
•   Personal website/blog https://kylepelersi.weebly.com
•   Google Digital Garage Fundamentals of Digital Marketing Certification - May. 2021
•   LinkedIn Learning Digital Marketing Tools Certification - Apr. 2021

Trained new hires on required financial aid policies and procedures to uphold federal and state laws, while pushing
institutional values and practices
• Audited and reviewed completed financial aid applications to verify all information presented is accurate and agrees
with government documentation before submitting for payment
• Traveled to Manhattan campus semesterly to supervise and assist the NYC financial aid team during high volume
start dates

Financial Aid Representative

• Oversaw scheduled social media content and digital events to increase market size and maximize web conversion
• Forecasted future and seasonal sales trends to efficiently plan and manage advertisement strategy
• Created and edited photography content for social media and website

Customer Relations Specialist

Demonstrated accurate resort and area knowledge to up-sell all aspects of Thredbo and Snowy
Mountains/Kosciuszko National Park region
• Created and presented "End of Season Report" to management team comparing Australian and American snow-
sport and resort culture, providing methodical insight for improvements

Mountain Operations Guest Services Assistant

Created and managed a Product Sales and Services team that led Vail Resorts in guest information data capture
(Winter 2015/2016), providing maximum information for Keystone's strategic marketing campaign
• Consulted inter-departmentally with managers weekly to review and develop new ideas to enhance products,
services, and delivery techniques to improve guest satisfaction, as well as drive company value
• Analyzed monthly, and seasonal sales reports to identify, measure, and evaluate KPI's

Product Sales and Services Supervisor

Performed daily-operations duties and special projects as assigned by marketing managers

Marketing & Guest Services Intern

Find out detailed information about Kyle Pelersi, VOLUNTEER in Lake Placid

Kyle Pelersi: VOLUNTEER in Lake Placid

Kyle Pelersi

Chill Foundation

Mildred Elley College

I Wear Local

Thredbo Alpine Resort

Vail Resorts, Keystone Resort

Whiteface Mountain Ski Resort

State University of New York at Plattsburgh