
Doug Spencer
Customer Service Manager
Summary
Experienced Service leader. Analytical problem-solver with talents for team building, leading and motivating. Excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to establishing KPI's, implementing effective training, and building morale to enhance employee engagement and boost performance. Three plus decades, manufacturing, warranty, product support, and customer management.