Customer service / Administrative professional /Project coordinator with 7 years of
active experience in varying fields (Finance, Lighting, Sports Retail). Seeking a
position to utilize my communication and problem solving skills & to assist in
nurturing my professional growth. Offering ability to handle high stress
environments/ large customer influx, active and attentive listening skills, and
proven ability to resolve customer questions or complaints in a professional and
timely manner.

?   Personal assistant to CEO
?   Customer service rep, answering a large volume of emails/calls daily.
?   Handled daily shipping log, ensuring the product left the warehouse within a 48 hour timeframe.
?   Facilitating returns and exchanges with customers as well as vendors.

Personal Assistant / Customer Service / Shipping- Returns & Exchanges

Oversaw Midwest contracts & daily correspondence with Rep Agencies. Processed Purchase
Orders for large quantities of Target and Walmart contracts.
? Part of a new team that successfully implemented processes and procedures to help reduce and focus influx of emails and service/warranty tickets.
? Troubleshooting and direct support with Electricians on jobsites and coordinating field service
work (products, heavy machinery, contractors)

Customer Service / Field Service & Warranty Coordinator

?   Contract Clerk processing auto loan contract between dealer and customer.
?   Responsible for direct line of communication with dealerships.
?   Purchasing, verifying and correcting auto loan contracts to ensure 100% of the information
relayed was accurate. (Mistakes typos or discrepancies not tolerated)
?   Direct communication with customer upon time of sale, (IE: retrieving information, references, insurance verifications)

Customer Service / Contract Clerk

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Moxi Rollerskates

Visionaire Lighting

AL Financial