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Sales & Marketing Specialist

-	Coordinate the onboarding support of incoming sales agents ensuring their understanding of company systems.
-	Coordinate transactions for agents to ensure smooth sales.
-	Utilize Adobe Creative Suite to produce marketing materials.
-	Execute administrative duties for fluid o ce operations.

-       Assess guest complaints and take the correct actions to improve satisfactions while
         maintaining hotel standards.
-	Improve work flow by implementing procedures and troubleshooting documents to ensure employees have the proper tools.
-	Ongoing management of multiple databases and updating social media platforms including Instagram, Facebook, and review 
         websites.
-	Examine the weekly needs of the hotel and schedule employees accordingly

Hotel Supervisor

-	Build relationships with existing and prospective clients.
-	Inventory management on both ecommerce and wholesale platforms.
-	Planned and produced marketing materials for new products.
-	Ensured team members are following customer service protocols.
-	Coached team members on conflict resolution and de-escalation techniques.
-	Researched and presented new software to improve customer satisfaction regarding
        MAP.
-	Trade Show planning and execution.

Sales Representative

Caregiver

-	Trained and coached incoming agents to exceed service standards.
-	Increased outbound revenue by tracking lost and not booked leads and turning them
        into booked reservations.
-	Exercised clear communication between departments.
-	Recognized by the department for maintaining top outbound revenue.

Lead Reservations Agent

-	Onboarded new property owners to showcase their home as a vacation rental
-	Directed and managed daily activities for administrative support to the executive.
-	Photographed and modeled homes for website and marketing materials
-	Secured reservations and acted as concierge to in house guests.




Admin. Supervisor

Find out detailed information about Guna Leikind, Sales & Marketing Specialist in Santa Cruz, CA

Guna Leikind: Sales & Marketing Specialist in Santa Cruz, CA

Guna Leikind

Coldwell Banker

Capitola Hotel

Trick or Treat Studios

Imagine SLS

Dream Inn

Agreatplacetostay.net

San Jose State University