Associate Banker

Developed an expert knowledge of our self-service and digital platforms to help customers learn how to complete their banking needs
with self-service options, including the Chase mobile app, Chase.com, and ATMs.
• Ensured financial transactions were completed accurately and efficiently, while complying with all policies, procedures and regulatory
and banking requirements.
• Worked in partnership with the Private Banker team to address the financial needs and expectations of the client.
• Assisted customers with opening personal, business, and online banking accounts.

• Performed competitive swot analysis as well as analyzed data through google analytics.
• Conducted market research and analyzed current trends: created content for various social media platforms, such as Facebook,
YouTube, Twitter and Instagram.
• Repurposed content to expand the company's social media and online presence.
• Proactively participated in weekly team meetings and contributed to brainstorming and idea generation.

Marketing Intern

• Trained and developed Team Members in company processes, product knowledge, customer service and selling techniques.
• Engaged with customers to effectively build rapport and lasting relationships.
• Created work schedules and delegated assignments to meet coverage and service demands.
• Monitored cash intake and deposit records, increased accuracy and reduced discrepancies.

Shift Leader

Find out detailed information about Janeth Serratos, Associate Banker in Escondido, CA

Janeth Serratos: Associate Banker in Escondido, CA

Janeth Serratos

Chase Bank

RingPlan

Yogurtland

Cal State San Marcos