Manager, Engineering QA

? Resourceful Software Quality Assurance manager with 16+ years of IT experience including 10 years of Quality Assurance leadership experience for enterprise-wide initiatives pertaining to Insurance, Banking, Retail, Finance, Mortgage and Storage domains coupled with an extensive understanding of Waterfall and Agile (SCRUM, Iterative, TDD) methodologies
? Proven experience in people management and process management, Risk assessment, RCA assessments, RACI charts,  Conflict resolution, QA  Strategies, Test and Defect metrics,  define KPI and tracking against goals
? Proven experience in establishing quality assurance practices, training, policies and processes in a large organization, Monitor and introduce new trends and emerging technologies, processes, and best practices into QA
? Successful in building a QA department including implementing standards, KPIs, documenting quality practices, setting up different testing competence teams and managing the same.
? Closely partner with each of the IT and Business leadership to align on QA resource staffing, planning, and application delivery ensuring efficient utilization of resources and providing metrics
? Partner with leadership to prepare the Beta testing plan, decide on any strategic approach changes and go/no-go decisions.
? Highly experienced in building sustainable test automation and performance testing team and framework
? Efficient time management, effective communication, quick decision making, inspiring leadership, diligent planning skills, quick learning, multi-tasking, working under shifting priorities including managing multiple simultaneous projects and moving deadlines in fast-paced environment with  onshore/offshore delivery models.
? Proven hands-on experience with quality assurance practices including project plan development; test strategy documentation for functional, automation and performance; review of test plan development, test scenarios, test data, test cycle estimations and test environment setup.
? Experienced in assessing vendors for various testing competencies including Management Tools, Automation, Performance and Data Management solutions that drive quality and efficiency of the team
? Experienced in testing wide range of applications build on various tech stack including but not limited to RESTful services, Content Management (CDN), Rules based (BLAZE), POS, ETL, Java/.Net/AJAX, Data warehouse, Salesforce, BI/BO, Client/Server (SDK), AWS services
? Strong interpersonal skills in motivating/developing team leaders and team players.
TECH STACK/ CORE COMPETENCIES:

Apps: Web /Mobile web and app, Database, RESTful API, Backend jobs, SAP, Salesforce, CRM, ETL, Sitecore, CDN, CallCenter, IVR, Web Analytics /Omniture, AWS
Functional Automation: QTP/VB, Ranorex/C#, Selenium/Java, PostMan, SOAPUI, AWS, Git, Azure DevOps
Performance Testing: Jmeter, Akamai Cloud Test
Databases: Oracle, SQL Server, DynamoDB, RDS,Snowflake
Management /QA tools: Sharepoint, JIRA, Microsoft Project, Service Now, DevSuite, QC, Rally
Reporting: BI/BO, Essbase, OLTP/OLAP systems
Monitoring: AppDynamics, NewRelic, SumoLogic
Tools: Filezilla, FSecure, Putty, CruiseControl, JIRA, Beyond Compare

WorkStreams Handled: Encompass- Mortgage Loan Origination System, Broker, Consumer and Loan Officer Portals, Sales Force marketing, Blend, DocuTech integrations
Responsibilities:
? Responsible for providing leadership to QA teams by devising strategies and tactics to enable effective growth and support for QA within the department.
? Manage daily activities of resources in assigned work area, ensure effective responses, quality and delivery
? Responsible for ensuring tested products, services and configurations meet requirements and are within the quality limits and standards set.
? Coordinate QA efforts within the team and cross-functionally, scheduling resources, escalating, and resolving issues, documenting and analyzing results and communicating status
? Plan test schedule and strategies in accordance with project scope and delivery dates
? Identify, recommend and implement QA and technology related improvements where possible
? Conduct defect triage with all participating testing teams, Monitor defect resolution efforts and track successes
? Use SCRUM ceremonies effectively to manage agile processes, identify and fix gaps
? Design and manage test harness processes as needed for the projects
? Identifies and mitigates quality risks using various sources
? Provides key oversight to root cause analysis of issues and advises team on major issues to product quality
? Define and track quality assurance KPIs and metrics.
? Work closely with business counterparts to identify and help streamline business process issues
? Design oversight of framework to support test automation and performance testing
? Define the processes and procedures for all automated platform and application testing.
? Act as Product Owner to prioritize automation user stories and continuously participate in reviews and refactoring as needed
? Few initiatives to highlight: POC of test data creation using API, Build test harness tool using C# and Macro delivering results in AWS Athena, Snowflake for DocuTech verification, QA team extensive training plan and exercise, Onboarding checklist, Artifacts, Training and Data documentation

Sr SDET

Work streams handled: POS Application, Call Center, IVR and Website
Responsibilities:
? Established a new QA department which includes implementing standards, KPIs, documenting quality practices, setting up different testing competence teams and managing the same.
? Hire, manage and mentor test engineers to ramp up the team to a size of 25 both (functional, automation and performance testing) onshore and offshore.
? Create defect workflow, define defect SLAs and conduct defect triage meetings.
? Work with market leaders to identify the different testing tools for test management, test automation and performance testing.
? Partner with business owners and technology director to review requirements and advise on the testing strategy for each project.
? Partner with operations and business to prepare the team for User Acceptance Testing and Training.
? Work with leadership to prepare the Beta testing plan, decide on any strategic approach changes and go/no-go decisions.
? Reviewed test metrics assessed productivity and actual completion every week and worked with team for the changes in test approach.
? Established the test automation and performance testing team for applications under test
? Setup test lab to replicate production setup which includes setting up payment devices, iPad, Check scanner and gate controller software systems like Storlogix/PTI.
? Managed testing delivery for all work streams
? Worked with business SMEs to understand the Business Requirements and Technical Functionalities of the project.
? Mentored on test approach to test web application that built on .Net, HTML, CSS, JavaScript, AJAX and RESTful API
? Identified potential in the team and motivated with directions on further learning/growth opportunity

QA Manager

Projects handled: SDM, RDI Migration, Unification of Line of Business, Liquidity Premium and GEMS
Responsibilities:
? Managed end to end test management of the project, which includes managing system integration, user acceptance testing, automated regression testing, overall test data bed and non-functional testing with all the participating teams
? Managed issues/risks during testing and prepare a mitigation plan.
? Conducts DRB's for defect resolutions and triage and produce test metrics/reports to the leadership
? Create and manage test strategy, integrated test plan, data traceability and risk analysis document for the project
? Planning for data setup and arranging for data refreshes with the integrating teams and TDM teams
? Provide Entry-Exit criteria for System and User test signoff.
? Coordinate and track UAT to closure with Line of Business
? Manages multiple projects at the same time, with more than 15 impacted applications
? Initiative to prepare and detailed risk-based test approach at every enterprise project level

Enterprise Test Manager

Scrum Team handled: Corporate Internet Solutions platform - 13 different customers facing applications
Responsibilities:
? Lead the QA team and deliver user stories for 2-week sprints
? Attend release planning, requirements review, estimate and plan for monthly releases for all applications.
? Work with service consumers and providers for testing dependencies.
? Plan and co-ordinate system, performance and user acceptance testing and generate testing reports and metrics in different phases of testing.
? Review test scripts with the team, business and external teams.
? Used SOAPUI to test webservices and verify responses and used SOAP assertions
? Backend testing, Webservices testing using SOAP UI, Mobile App testing (Android and IOS), Mobile website testing and Data feed testing for websites.
? Recognized by the management for helping external teams in testing dependencies and having a closer eye to the details of any open item that needs to be tracked to closure.

Agile Line Test Manager

Projects handled: The Warranty Group DW Migration, Commercial Data Repository and Rules Engine
Responsibilities:
? Responsible for end-to-end test management of the project, which includes managing assembly, system integration, user acceptance testing, regression testing and non-functional testing with onshore and offshore teams
? Conducts DRB's for defect resolutions and triage and worked on Entry-Exit criteria for Assembly, System and User test signoff.
? Created test strategy, integrated test plan, data traceability and risk analysis document for the project and produced test metrics/reports for the leadership.
? Reviewed test approach, test conditions, traceability matrix and data setup need from all impacted applications including data migration.
? Facilitated test data for integrated testing and coordinated availability of test environment during testing and drove issue resolutions being the first point of contact for escalations.
? Worked closely with Business for UAT execution and business signer conditions.
? Managed multiple projects at the same time, with more than 15 impacted applications on each.
? Recognized as a suitable candidate for managing one of the top 100 projects and appreciated by the leadership for the project being rated G1+ in business survey.

E2E Test Manager

Project handled:
Capital One Bank Integrated Channel Offer and Response Engine, UPromise eCoupon website, Nationwide Insurance PREFIX application, Farmers Insurance Siebel CRM - Customer Restoration Network
Responsibilities:
? Mentored and coordinated with offshore manual and automation testers for daily hand off
? Hands-on testing with interfacing system during System Integration Testing and UAT.
? Prepared high-level test design conducted test case review meetings and defect review meetings
? Worked extensively on XML based request /response validation using SOAP UI, TOAD/MySQL
? Reviewed, optimized, and executed automated QTP test scripts.
? Prepared the Business Assurance Strategy document with risk and mitigation strategies and produced test metrics
? Appreciated for optimizing automated regression scripts.
? Awarded by the company for delivering a fixed price project successfully, within the given stringent timelines.
? Awarded by business partner and company for excelling in the areas of testing.

Test Lead

Find out detailed information about Babitha Mohan, Manager, Engineering QA in Los Angeles, CA

Babitha Mohan: Manager, Engineering QA in Los Angeles, CA

Babitha Mohan

PennyMac Loan Services

Public Storage

Public Storage

JP Morgan Chase

Nationwide Insurance

American Express Technologies

Wipro Ltd

Bharathiar University