Tondra Moore

PROFILE Highly skilled customer service professional with a strong track record of success maximizing customer satisfaction for companies across multiple sectors. Able to quickly develop subject matter expert knowledge of different products to answer any questions and problem-solve issues. Always willing to go the extra distance to meet customers' unique needs with best solutions. Adept at cross-training in multiple areas to fill in as needed to cover staffing shortages and continue delivering exceptional customer service and support. Excited to showcase skillset and passion for creating powerful customer experiences in a full-time role with a company that is dedicated to maximizing customer success. CORE STRENGTHS • Customer Service Excellence • Sales Management • Customer Engagement & Support • Retail Sales • Interpersonal Relationships • Customer Relations & Experience • Sales Presentations • Product Knowledge • Creative Problem-Solving • Critical Thinking • Multitasking • Project Management • Inventory Management • Warehousing Operations • Cross-Functional Collaboration • Salesforce CRM