Vishal Gupte: in Fullerton, CA

UAE Area Manager Oct 2020 - Jan 2022

Built a team of 15, managing Gulf Cooperation Council (GCC) countries. Appointed to the area leadership team and headed the Middle East area with 6 countries/9 offices. Implemented several key projects, improved customer experience, managed P&L, and set up & managed several third-party agencies. I was also responsible for shaping the work environment and enhancing employee engagement through effective communication and training Key Responsibilities: • Streamlining supply chain solutions in close coordination with key customers and internal product owners, realizing cost savings in supply chains • Liaising with business product stakeholders and customer operation colleagues in defining delivery solutions that are in line with their business priorities • Setting up business processes • Steering third-party offices and aligning their operations with the company's vision • Synthesizing business intelligence data, producing reports and presentations, highlighting key findings, and recommending actions • Leading the development & implementation of application systems software with the objective of improving productivity and automating business processes. Liaising with the scrum teams in prioritizing the product development • Writing user stories and prioritizing the scrum team backlog • Developing KPIs and management reporting structure; Drafting weekly, monthly, quarterly, and annual metrics to access successes and account for deficiencies

India Setup and led the product management team, accountable for management and pricing for Ocean and Intermodal Products Key Responsibilities: • Product management and pricing for Ocean and Intermodal products for the Middle East and Indian Sub-continent markets • Product development, identifying new markets, and developing strategies for increasing market share • Leading Procurement activities and contract negotiations • Research and analyze market data; identify trends and recommend actions to increase the profitability of the products • Key Account Management, Risk Analysis, and mitigation • Streamlining the logistics initiatives that include optimizing cargo composition, asset utilization, risk mitigation, and managing allocations • P&L statement analysis and recommendations of corrective actions • Developed a yield analysis tool that optimizes route selection and maximizes yield • Led the development of several reporting tools for automating data analysis and customer segmentation that facilitated pro-active actions in improving the product yield

Led a team of four, accountable for pricing and trade management of shipping liner • MS Office Suite services from the Indian Sub-continent, the Middle East, and the Red Sea to Europe and • SQL the Americas. • VBA • Big Data Key Responsibilities: • Hive, Impala • Pricing and tender management, budgeting for Ocean and Intermodal products • MySQL • Yield management, developing new markets • Google Cloud BigQuery • Key Account Management • Data Analysis • Development of key performance metrics focusing on performance drivers • Visualization

Key Responsibilities: • Short-term on-site deployment on a project basis for several Hong Kong Government departments • Deployed for two years at Standard Chartered Bank for Infrastructure "build, test and deploy projects" and Technical writing • Documented processes and operating procedures • Technical support and system administration on IBM AS400, Tandem, Solaris, and Windows platforms

Key Responsibilities: • Build and led a diverse, data center operations team, developing technical capabilities and leadership qualities of individual contributors • Running day to day operations, UATs, installation, maintenance, and operation of server hardware and supporting infrastructure • Delivery of services from the data center, and for ensuring operational delivery through collaboration and partnership with both remote and local peer organizations • Create and drive a culture of ownership, innovation, collaboration, accountability, and safety • Support and contribute to the development and implementation of business practices that support the growth and ongoing management of regional data center footprint • Responsible for disaster recovery strategy and management