Adjudicator Consultant -Unemployment Insurance Agency, State of Michigan

Investigative work on high volume unemployment insurance claims via the CARES ACT.
• Review unemployment claims against state and federal program guidelines to determine eligibility.
• Analyze and evaluate claim application data and claimant/employer proofs for validity.
• Evaluate payroll records to determine the correct type of remuneration case to open for earned and unearned income issues.
• Make corrections in cases where an exiting case type and circumstance was incorrectly opened by another agent.
• Contact claimant/employer for fact-finding. adjudicate the case, and issue the determination.
• Discuss sensitive subjects such as discharge and disciplinary actions with claimants.
• Offered rebuttal opportunities to claimant/employer as necessary prior to issuing a determination
• Explain rulings to claimants as well as their right to protest and appeal.
• Review protests and appeals for duplicates & staging to protest.

for a Virtual Real Estate Start-Up
Cold Recruit top producing agents via cold leads, sourcing, networking, and direct contact.
• Recruit top performing agents using conversational, positive, and inspirational communication.
• Customize email/text campaigns in Brokerkit, ATS CRM to generate top talent connections.
• Text, email, and chat with agents spontaneously on questions, concerns & interest in firm.
• Engage & promote virtual perks vs. traditional brick & mortar requirements to agent candidates.
• Discuss work/life and cost benefit analysis of becoming virtual vs. traditional agent for WSR.
• Interview high producing agent candidates in a conversational meet & greet style interview.
• Arrange and attend broker assisted panel style interviews with real estate management team.

Virtual Agent Recruiter - Agent Centric Recruiting

Bankruptcy, Restructuring, and Mergers & Acquisitions
Strategically managed distressed company database and utilized Mercury CRM as a Pursuit Leader.
• Designed/prepared time & material job costing client invoices in Excel.
• Analyzed distressed financial company articles for leads/updated based on bond ratings, covenants, and ability to meet short term revolving balloon payment due dates.
• Created client opportunities, opened engagements, assigned access, established a budget plan, and monitored the engagement process all utilizing Mercury CRM.

Client Serving Analyst - Indirect Tax

3rd Party Consumer & Commercial, Medical, and Insurance Subrogation Collection & Litigation
Reviewed case files, prepared demands, pleadings, discovery, dismissals, releases, and satisfactions.
• Developed successful client relationships centered on trust, transparency, and timely resolution.
• Investigated and provided written responses to patient inquiries, appeals, and complaints.
• Analyzed damage & PI accounts, prepared demand, pleadings, and discovery.
• Prepared written responses to validation of debt requests, complaints, objections to garnishment

Legal Assistant/Paralegal

Clinton township, MI	4/2014 - 9/2014 & Shores Mini Warehouse & Associated Vehicle Storage, Clinton Township MI
Office Manager, Paralegal - Law Office & Storage Facility Manager
Managed full cycle AR, AP, for law firm, commercial storage facilities, and firm tenants using QuickBooks.
• Managed attorney hourly invoicing, juvenile court invoicing, and storage facility billing.
• Acting property manager of storage facilities managing AR AP, and all tenant related concerns.
• Responsible for all preparing banking deposits, account reconciliations, and handling property disputes, and all collection receivable matters.

Office Manager, Paralegal - Law Office & Storage Facility Manager

(Contract)- 3rd Party Collection and Billing Disputes
Managed patient AR and collections, insurance disputes, facility and insurance corrections, initiate corrections for rebill, patient AR, insurance AR, and post AR.
• Acted as a liaison between patient, medical facility, and insurance company.
• Contacted patients to collect default receivables and explain EOB's & denials.
• Analyzed billing and coordination of benefits for errors, initiated claim corrections, and reported inaccuracies to billing manager to correct and rebill.
• Responsible for managing patient disputes, appeals, grievances, and complaints.

Patient Account Collection Manager

Find out detailed information about Wendy Kramer, Adjudicator Consultant -Unemployment Insurance Agency, State of Michigan in Macomb, MI

Wendy Kramer: Adjudicator Consultant -Unemployment Insurance Agency, State of Michigan in Macomb, MI

Wendy Kramer

ROBERT HALF LEGAL

WOODWARD SQUARE REALTY

EY

Ingber & Winters PC

Vande Vrede & Lavigne PC

Porter Management LLC

Central MI University

Michigan Judicial Institute