Contractor

Customer Verification Desk

Verify and authorize customers' identity. We receive sensitive information from customer Drivers License Number, Passport and Social Security cards. Using Accurint/LexisNexis and Experian to verify information provided is accurate and the customer is who they say they are. We store this information responsibly assuring clients information is not mishandled avoiding identity theft. Additional responsibilities include but are not limited to Ad hoc Administrative duties as needed throughout the department.

Experienced collections specialist with a strong sense of ownership and attention to detail. Handling inbound and outbound collections calls, leading all billing and reporting activities according to deadlines, handling all vendor inquiries, maintaining and updating customer files to ensure data integrity, calling on all past due amounts and record all results in the system, recording all customer payments to the correct reports. Duties include: Analyze new and existing accounts to assess credit risk
approve and set limits payments terms in accordance with credit policy and authorization level. Contact clients on past due invoices and CIA payments. Release projects daily based on credit status of customer accounts. Resolve customer disputes working with sales department and customer service. Initiate customer correspondence regarding outstanding customer credits. Communicate effectively with internal staff and external clients. Involved in and recommends initiatives toward continuous process improvement Suggest write-off/bad debt/outside collections recommendations to Credit Manager.

Credit Analyst

Zaszou is responsible for the Collections outsourced by FOX/LIONSGATE for DVD Home Entertainment. Responsibilities include but not limited to provide professional Customer Service to our commercial vendors. Handle incoming calls from customers about any questions or concerns about debit or credit on account. Discuss delinquencies and the best way to bring those accounts current. Identify cash flow issues and initiate and facilitate resolution. Process Credits due to damage, shortages and pricing/rebates. Upload backup for reported shortages that were disallowed into client portals. Prepare monthly statements and have them processed and forwarded in a timely manner, usually by the 8th day of each month.  Report any concerns in a timely manner to upper management.

Credit and Collections Analyst

Responsible for all aspects of managing client accounts including; review of financial statements, recording transactions, processing payments, calculating and adjusting interest and fee accruals and general ledger entries. Daily review and processing of fund requests and bank deposits. Reconciliation of customer accounts; balancing and resolving billing errors. Collection activities and analysis of payment discrepancies. Prepared month end aging reports and special projects as needed. Identified and escalated suspicious account activity to fraud management.

Loan Administrator

Provided professional customer service to large, entertainment business partners. Analyzed client contracts to ensure that all legal guidelines and processes were being met. Evaluated credit worthiness and maintained and managed contract invoicing and receivables. Recognized client cash flow issues and addressed immediately; Identify and analyze issues; negotiating and setting up payment plans; providing timely resolutions, to reduce collection risks. Escalated high risk problems to upper management and legal staff when necessary; working together to mitigate additional risks. Created a collection process that included notes being added to contract records whenever communication with the client has occurred. Prepared monthly statements, client correspondence and maintained professional and friendly relations with clients and team members and supervisors. Communicate with our sales representatives and Legal Department to provide Amendments made to contracts to resolve discrepancies.

Credit and Collections Coordinator

Find out detailed information about Barbara Yates, Contractor in Los Angeles

Barbara Yates: Contractor in Los Angeles

Barbara Yates

Allstem/Southern California Edison

Deluxe Entertainment

FOX/LIONSGATE for DVD Home Entertainment

Celtic Capital Corporation

Fox Network Group

Santa Monica College