Passionate and energetic retail and merchandising professional 5+ years of experience
with a dynamic background in operations, customer and vendor relations, and
administrative functions seeking a role to develop professionally

Ensured store displays are well merchandised to provide strong visual presentation by
ensuring 7FAM has premiere space within departments and stores
? Established and built strong relationships with in-store management as necessary
? Tracked business knowledge of door rankings within the retail chain year over year
? Provided ongoing product knowledge in the way of seminars, collateral, events to excite sales associates and customers
? Partnered with the Retail Manager, Account Executives, Sales Directors and key executives to provide competitive feedback to increase sales

Retail Coordinator/Relationship Manager

Worked between customers and retail buyers to expedite orders and meet customer
demands
? Exceeded personal sales goals for 12 quarters in a row
? Balanced the needs of multiple customers simultaneously in a fast-paced retail environment
? Capitalized on opportunities to enhance customer experiences and bring in repeat business

Senior Client Relationship Manager

?   Consulted with customers on the latest styles and trends
?   Communicated merchandise needs and issues to appropriate supervisors in a timely
fashion
?   Trained new employees on company customer service policies and service level standards
?   Developed empathetic client relationships and earned reputation for exceeding sales
goals
?   Managed and maintained client book of 100+ accounts and weekly sales records
?   Generated company growth for 3 consecutive years through market expansion and sales

Denim Specialist

Partnered with management team to increase sales, provide optimal customer service,
and develop visual merchandising initiatives
?   Cultivated a talented team of departmental employees through outstanding mentoring, coaching and teaching skills
?   Directed strategic and brand-appropriate marketing initiatives to improve presentation
and maximize sales
?   Oversaw efficient receiving and inventory management to keep stock within optimal
levels
?   Monitored and analyzed sales on a daily/weekly/monthly basis

Merchandising Manager

Find out detailed information about Heather Englehart,  in Los Angeles, CA

Heather Englehart: in Los Angeles, CA

Heather Englehart

All Mankind

American Luxury Department Store

American Luxury Department Store

H&M

California State University