Customer Experience Specialist (Advisor)

Helped drive a positive customer experience by building relationships and providing solutions to their needs.
Processed transactions such as sales orders, returns, and exchanges. Achieved profitable growth to meet the teams and individual goals while enabling an excellent customer shopping experience. Applied the appropriate
knowledge and expertise through ongoing learning and self-development. Utilized available tools to stay
current on promotional initiatives and helped execute profitable growth through critical business drive times.
Maintained merchandising and department readiness to serve customers within a specified area.

Ensured resort guests have an exemplary experience through warm welcomes, anticipatory service, and fond
farewells. Checked in guests to assigned pool areas and managed seating capacity. Responded to guest
inquiries and requests in a timely and friendly manner. Graciously communicated pool rules and expectations to each guest and member. Performed opening, ongoing, and closing duties as assigned. Followed safety
procedures to include reporting of unsafe conditions or work practices to immediate supervisor or manager.
Communicated and worked closely with Front Desk, Food & Beverage, and other departments to ensure
guest and associate satisfaction.

Pool Host

Greeted incoming and departing guests warmly with a genuine smile and eye contact; escorted them to the assigned dining area. Answered incoming calls to the restaurant and provided appropriate service. Manages the flow of guests into the dining and bar areas, providing accurate wait times to incoming guests if
appropriate. Protected establishment and patrons by adhering to sanitation, safety, and alcohol control
policies. Issued dining charges by verifying orders; calculating taxes; totaling bills for to-go orders.
Contributed to team effort by accomplishing related results as needed.

Hostess

Kept merchandise filled to appropriate levels on the sales floor. Ensure the store is visually distinctive and appearance impeccably maintained. Minimize shortages through proper loss prevention procedures.
Demonstrated awareness of store sales plans and awareness of individual contribution to business results.
Maintained strong knowledge regarding products, promotions, and special events in order to communicate to customers for more effective selling. Effectively maintains zone coverage; acknowledges every customer
within the zone; treats customers with priority over assigned tasks.

Sales Associate

Find out detailed information about Dakota Robertson, Customer Experience Specialist (Advisor) in San Marcos, CA

Dakota Robertson: Customer Experience Specialist (Advisor) in San Marcos, CA

Dakota Robertson

Best Buy

Omni Hotels and Resort

Legoland

Tommy Hilfiger