Coordinated volunteers and weekly events. Responsible for creating outreach emails and updating
Wordpress website. Basic customer support with Salesforce, phone, email, video calls and chat.

Customer Service Representative/Administrative Assistant

Seasonal floor plan markup for video surveillance, access control installation, and environmental
sensors. Site walkthrough annotation for customer-facing presentations.

Floor Plan Designer

Support post launch through Zendesk with 100+ tickets daily with email, text, live chat and social. Handled customer product issues, billing and tech issues. Frequently recognized for high
customer satisfaction on StellaConect. Collaborated with operations and quality assurance for order
administration, lot code tracking and documenting product FAQs.

Customer Service Representative

Seasonal SaaS support through Zendesk with email and phone. Provided basic tech support as well as customer care with membership inquires, renewal and cancellations.

Seasonal Customer Service Representative

Find out detailed information about Vanessa Ruiz,  in San Francisco

Vanessa Ruiz: in San Francisco

Vanessa Ruiz

Tax-Aid

Verkada

Brandless

MasterClass

University of New Hampshire