Founder - Operations Manager

Founded in 2019, Rigor Centro Automotivo is now established as one of the largest auto
shops in Mairipora, Brazil servicing an avg. of 140+ cars/month.
• Responsible for execution and supervision of all business operations (customer acquisition, P&L, payables, etc)
• Increased monthly revenue by 325% in X months (or years) from R$20K to R$65K.
• Dealt with 10+ parts suppliers daily negotiating rates, placing orders and keeping track
of inventory.
•   Escalated team from 2 to 5 mechanics over 2 years.
•   Accomplished 70% customer retention rate for returning customers as measured by number of services from unique customers.
•   Increased monthly service rate in 233% over 3 years measured by volume of cars serviced
monthly with marketing strategies.
•   Responsible for portfolio diversification and investing on new opportunities.

Find out detailed information about Igor Puglia, Founder - Operations Manager in Cerritos, CA

Igor Puglia: Founder - Operations Manager in Cerritos, CA

Igor Puglia

Rigor Centro Automotivo

Biola University